Healthcare success story

Agentless, Centralized Visibility & Advanced Threat Detection

From proactive threat management to a strong relationship: the critical infrastructure operator gains full network visibility and AI-driven anomaly detection, seamlessly integrating IT/IoT monitoring without additional hardware.

Initial situation

Solothurner Spitäler’s business context

Cyber-strong, patient-focused: a Swiss healthcare leader with proactive security  

The renowned hospital and clinic network is a non-profit corporation under the Canton of Solothurn that has proven proactive cybersecurity measures as a long-time Exeon customer over several years.

Challenges

Cyber resilience for a critical infrastructure operator

Today’s challenges in healthcare encompass compliance requirements around data protection for patient information and data or knowledge leakage, as well as potential threats leading to service interruptions. Our customer tackled the following with Swiss precision.

Medical devices and network segmentation protection

Requirement to monitor activity within segmented networks to identify anomalies and ensure the security of critical systems such as IoT medical devices.

Real-time, complete network coverage

Overview of real-time information about, e.g., remote control connections and anomalies for faulty EDR installations was crucial.

Sensorless & agentless deployments

Impossible to install agents everywhere due to validated systems in use, with a need to easily access the connection information on central network components.

Customer journey

How Exeon.NDR made the difference

Proof of concept

Through the proof-of-concept phase, Exeon took a full inventory of the devices and communication in Solothurner Spitäler’s large network to search for any blind spots and potential security gaps.

AI in action

Running Exeon.NDR  on the customer’s network, Exeon demonstrated how the supervised and unsupervised AI algorithms efficiently work, processing and learning the customer’s communication patterns to detect anomalies and identify threats precisely with lightweight network log data.

IT/OT visibility

Following the multi-faceted protection of Solothurner Spitäler’s core systems without additional hardware or sensors, complete visibility into the intersecting IT/OT/IoT infrastructure was established.

Proactive monitoring

Solothurner Spitäler’s IT and security team now monitors multi-location and device communication via one centralized dashboard, proactively detects anomalies, and easily visualizes and documents migration projects with no prior communication matrix.

Collaboration

The customer regularly receives active support from the Exeon engineering team for operations, customizations, and optimizations, and both benefit from actionable, valuable feedback.

Results

A powerful tool for powerful outcomes

Highly integrated Network Detection & Response protecting the customer’s multi-faceted core systems.
Continuous, real-time monitoring of healthcare-specific, digital and physical assets
Numerous Solothurner Spitäler locations covered through one holistic view of their network.
Ongoing support in integrating Exeon.NDR  in the customer’s wider technological stack and security architecture.
Customer is an early adopter of Exeon’s newest updates and optimizations for two-way, real-life feedback.
Automatic reporting and documentation generated for compliance and corporate requirements.
Proactive protection for trusted care

Testimonial

Over the years, Solothurner Spitäler’s security team has utilized Exeon.NDR to its full potential and recommends it to other healthcare providers with heterogeneous networks.

“Exeon is our cybersecurity alarm system, alerting us to any network anomalies. What also really convinced us is the platform's intuitive interface—it has become a tool to reliably monitor and secure our data and network.”
Patrick Käppeli

Network & Security Engineer, Solothuner Spitäler AG

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